The Egyptian Banking Institute (EBI) is proud to offer a digital learning platform in almost every field including banking, management & leadership, small & medium enterprises and information technology. Not only is digital learning a vastly advanced technological medium, but it also provides you with a great deal of flexibility, allowing you to study at any time from any place at your own convenient speed without worrying about timetables and schedules. By working with a variety of e-learning experts, you’ll acquire a range of practical strategies to apply in your own work and contribute to your own knowledge.

Through our digital learning platform, you can learn by watching videos, listening to audio and reading articles. Many of these steps are followed by short quizzes to also help you check that you have understood. We envision a world where anyone, anywhere can transform their life by accessing the best learning experience. Find the right course now to meet your needs from our library of ready to go e-learning courses.

Browse our course list below to find something that you’d like to learn about.

Banking and Finance

A healthy banking sector is crucial to the health of a developed economy. The very business of banking involves managing risk and the global financial crisis highlighted the damage that poor risk management can cause to both individual banks and the overall financial system. While there is nothing new about bank risk (banks have been failing since they were invented), something clearly went awry as the events of the crisis testify.

Objectives

During this course, participants will learn the concept of risk management, its function & types and processes in the banking environment.  Participants will learn the relationship between business strategy and risk and the various tools and techniques that banks use for assessing and managing/mitigating risk.

Who is the course for?

This course is aimed primarily at those working in a commercial/wholesale banking environment where risk assessment and credit approval is based on objective and subjective analysis and experience. However, much of the material is sufficiently generic to be relevant to retail/consumer/SME banking businesses as well.

Duration: 8 Hours

Content:

  • The definition of risk in the context of banking
  • Key risk concepts such as risk capacity, risk appetite, risk tolerance, and risk exposure
  • The main criteria for successful risk management and the difference between top-down and bottom-up risk management
  • The main risk types and how they influence the risk management framework
  • Key risk measures and the benefits and issues associated with their use
  • Risk modeling, model risk, and data quality issues
  • The relationship between business strategy and risk and the importance of aligning risk appetite with strategy
  • The stages in the risk decisioning process and how such decisions can impact risk exposure
  • The difference between “originate-to-hold” and “proactive” approaches to managing risk
  • The various tools and techniques that banks use for assessing and managing/mitigating risk
  • Stress testing
  • Risk reporting, from the perspective of both internal reports and external/regulatory reports

Price

  • EGP 450 for One Month License
  • EGP 650 Three Months License

Enroll Now                                                      Enroll Now

One Month License                                       Three Months License

*This e-learning program is non-refundable once an account is created.

This course is designed to equip you with all of the fundamentals of consumer/retail banking.

Objectives

This course defines and positions the consumer bank product and service offering within the broader financial services industry and against a background where consumer banks have assumed increased relative importance post-financial crisis. There is particular emphasis on increased regulatory requirements from a day-to-day sales and operational standpoint, with the course setting out where appropriate the effects of enabling legislation that has altered the competitive landscape. The consumer banking distribution model has changed dramatically in recent years, with the preeminence of the branch in terms of transaction volume being usurped by an array of remote channels including direct (telephone/Internet) and mobile/smartphone banking. You will learn how the role and design of the branch banking experience has been reconfigured so as to act as both an advisory-led channel and as a hub for technology-led remote banking services. The course emphasizes how consumer banking is now a multichannel environment and how effective channel management requires breaking down the established “silo” mentality and taking an overall customer viewpoint within the context of service excellence.

Who is the course for?

This course is aimed for Customer Service personnel, Tellers, Branch Operations and any new joiner to a bank

Duration: 12.5 Hours

Content

  • Consumer Banking – Introduction
  • Consumer Banking – Product
  • Branch Banking
  • Banking Channel – Management
  • Consumer Banking – Marketing
  • Consumer Banking – Selling
  • Consumer Banking – Customer Service
  • Consumer Payment
  • Advanced Payment Methods
  • Cards Issuing – Introduction
  • Cards Payments – Merchant Acquiring
  • Cards Marketing

Price

EGP 450 for One Month License

EGP 650 Three Months License

Enroll Now                                                      Enroll Now

One Month License                                       Three Months License

*This e-learning program is non-refundable once an account is created.

The global financial crisis highlighted many issues, not least of which was some extraordinary mismanagement of credit risk. Post-crisis reviews pointed to a major breakdown in loan underwriting standards and indicated that far too much lending prior to the crisis was either irresponsible or not very prudent. As events proved, banks and other financial institutions can lose billions, or even go out of business, due to their failure to manage credit risk properly.  This course, Credit Analysis, is part of a series of courses that are designed for financial market professionals looking to better understand and manage credit risk in a post-crisis world. Rather than focusing on how to perform credit analysis, the series adopts a “top-down” view of credit risk and its management, covering many areas that are not currently well articulated. While financial analysis has a role, well-trained bankers need to understand much more than financial statements and ratios in order to determine the ability of borrowers and counterparties to repay their obligations. In keeping with this top-down approach, the series is divided into the following courses: Introduction to Credit Risk Credit Risk Management Credit Risk Appetite Credit Risk Measurement Credit Risk Customer Management Credit Analysis Credit Risk Mitigation Credit Risk Problem Customer Management

Objectives

  • Understand the concept of credit analysis that will help credit analysts and other interest parties to extract meaningful information from the key sources of financial data and information – the balance sheet, the income statement, and the statement of cash flows.
  • Understand balance sheet structures in detail and the key measures – such as the debt/equity ratio and various liquidity ratios – that can be derived from balance sheet values.
  • Understand the structure and elements of an income statement and various income/profit measures, such as gross and net income/profit, and profitability ratios, such as gross and net margins, that can be derived from income statement values. In addition to measures such as earnings per share, dividend payout ratios, and dividend cover.
  • Get an overview at the statement of cash flows, and the cash conversion cycle and its impact on working capital ratios. Working capital days measures are also covered, including the use of such measures to identify the drivers of cash flow from operations. Other measures, such as EBITDA, are also explained, along with balance sheet structural elements – such as overleverage – that can have adverse cash flow implications. Finally, the topic of cash flow forecasting and associated stress testing are also introduced.
  • Identify how information from financial statements can be used to calculate key financial ratios such as return on equity (ROE) and other ratios that can be calculated using information from sources such as share prices
  • Recognize the importance of financial forecasting in overcoming the backward-looking nature of audited financial statements and the need for clear assumptions when forecasting, the role of stress testing, and the common pitfalls that analysts need to watch out for when building their forecasts.
  • Recognize how a business entity’s structure, business models, and the industry in which it operates affect the size and complexity of the entity and its financial statements.
  • Understand the techniques credit analysts use to gauge the strengths and weakness of a business. The scenario shows how analysts apply different financial measures and ratios to a company’s historical and forecast financial statements. It also demonstrates how analysts employ stress testing and scenario analysis to estimate company performance under different stress scenarios. Prerequisite Knowledge: A good understanding of financial statements and the techniques of credit analysis is required

Who is the course for?

This course is aimed primarily at those working in a commercial/wholesale credit environment where risk assessment and credit approval is based on objective and subjective analysis and experience. However, much of the material is sufficiently generic to be relevant to retail/consumer/SME banking institutions as well.

Duration: 8.83 Hours

Content

  • Credit Analysis – An Introduction
  • Credit Analysis – Balance Sheet Analysis
  • Credit Analysis – Income Statement Analysis
  • Credit Analysis – Cash Flow Analysis
  • Credit Analysis – Performance & Other Measures
  • Credit Analysis – Forecasting
  • Credit Analysis – Other Factors
  • Credit Analysis – Scenario
  • Credit Analysis – Assessment

Price: EGP 450 for One Month License

Enroll Now

*This e-learning program is non-refundable once an account is created.

The global financial crisis highlighted that the quantity and quality of bank capital was inadequate. The crisis also underlined the need for regulators to address not simply capital adequacy, but also liquidity and leverage. This course focuses on the broad Basel regulatory framework introduced in the years following the crisis.

Objectives

By the end of this program you will be able to:

1.Recognize the components of the capital adequacy ratio (CAR) and how their values are determined and identify the permitted approaches for regulatory capital calculations for Pillar 1 risks

2.Recognize the importance of capital for loss-absorbency purposes and the various components of regulatory capital   Identify the key Basel III requirements related to capital adequacy (Pillar 1), including the permitted approaches to calculating regulatory capital and the minimum capital ratios

3.Recognize the need for the Basel III framework to include requirements related to liquidity and leverage Calculate a bank’s Liquidity Coverage Ratio (LCR), Net Stable Funding Ratio (NSFR), and leverage ratio

4.Recognize the purpose of the Pillar 2 framework and the four key principles outlined by the Basel Committee on Banking Supervision (BCBS) Identify the steps involved in the ICAAP process. This tutorial describes the Pillar 2 regime in detail.  

5.Identify how the Pillar 3 disclosure regime has evolved through the years and the challenges that banks face in meeting these requirements recognize the key Pillar 3 disclosure obligations and the templates/tables that banks must use when making such disclosures. This tutorial describes the Pillar 3 regime in detail.  

Who is the course for?

This course aims to provide all staff at banks and other financial institutions with an in-depth understanding of the Basel III regulatory framework.

Content:

  • The evolution of regulatory capital requirements from (Basel I) to the “three pillars” approach introduced by Basel II and retained by Basel III
    • The major changes to the capital adequacy regime under Basel III
    • The various permitted approaches for regulatory capital calculations for Pillar 1 risks
    • The components and methodology of the Basel III liquidity ratios (LCR and NSFR) and leverage ratio
    • The requirements for banks and regulators under Pillar 2, including ICAAP and SREP
    • The disclosure requirements under Pillar 3 and the associated reporting challenges for banks

Course Date and Duration:

Hours: 6.8 hours

Price

EGP 400 for One Month License

EGP 650 Three Months License

Enroll Now                                                      Enroll Now

One Month License                                       Three Months License

*This e-learning program is non-refundable once an account is created.

This course describes the increasingly complex world of asset-liability management (ALM) and treasury management. These functions are responsible for controlling some of the many risks faced by financial institutions, particularly commercial banks. As such, the performance of the ALM/treasury function is fundamental to a bank’s ability to thrive in different economic environments. A well-run ALM/treasury operation improves the reputation of an organization and should identify profitable opportunities with a balanced division of risk and reward.

Objectives:

By the end of this program you will be able to:

1.Identify the main categories of the bank balance sheets and income statements    Recognize some of the key ratios and measures used to assess risk, regulatory compliance, and bank performance   

2.Recognize the roles of ALM and treasury management in managing risk, profit optimization, and ensuring regulatory compliance   Identify the risk management framework for ALM and treasury management 

3.Identify strategic ALM and understand the issues and challenges in strategic ALM decisions  

4.Identify the tools and techniques used to assess liquidity risk Identify the tools and techniques used to assess interest rate risk Recognize how both liquidity and interest rate risk can be managed

5.Recognize the role of treasury operations and the most appropriate organizational structure for those operations as well some of the treasury activities undertaken on a daily basis.

6.Apply a scenario, in the head office of a moderately sized bank, to focus on intraday cash management but will touch on aspects of preplanning and the need to address potential funding shortfalls.

Who is the course for?

This course is aimed primarily at those working in a commercial/wholesale banking environment where risk assessment is based on objective and subjective analysis and experience. However, much of the material is sufficiently generic to be relevant to retail/consumer/SME banking businesses as well.

Content:

  • How bank balance sheets and income statements have changed as a result of the financial crisis
    • The function of a bank’s ALM/treasury management Dept.
    • The issues and challenges associated with making strategic ALM decisions
    • The tools and techniques that banks use to manage liquidity and interest rate risk
    • The role of bank treasury operations and the most appropriate organizational structure for those operations

Course Date and Duration:

Hours: 7.1 hours

Price:

EGP 400 for One Month License

EGP 650 for Three Months License

Enroll Now                                                      Enroll Now

One Month License                                       Three Months License

*This e-learning program is non-refundable once an account is created.

Performance and Management Development

Managing virtual teams to create success in terms of team performance through key collaborative relationships using effective communication relationships & agile skillsets, aiming to minimize the risks and embrace challenges of the dynamic business environment while maintaining excellence in team performance

Objectives

By the end of the program you will be able to:

  • Understand the virtual/remote business environment principals, benefits and challenges.
  • Build up required skillsets to positively interact with virtual team members
  • Establish a high-performance virtual team
  • Identify the framework for virtual teams
  • Monitor the team performance virtually

Who is the course for?

This course is aimed at the level of Line Managers at any organization

Duration: 8 Hours

Date & Time

  • Sunday 19 July 2020
  • Monday 20 July 2020
  • Tuesday 21 July 2020
  • Wednesday 22 July 2020

From 06:30 pm till 08:30 pm

Content

Module 1: Introduction to Virtual Business Environment

Principals of virtual business environment

Benefits of virtual business environment

Challenges & obstacles in virtual business environment

Module 2: Management Skillsets

Communication skills

Technology skills

Virtual reporting skills

Feedback skills

Module3: Building up Virtual Teams

Create communication channels (meetings/videos/chats/messages)

Develop trust channels

Maintaining motivation

Module 4: Setting the Virtual Framework

Finding balance and structure in case of working with different time zones.

Making virtual meetings a success

Optimize your team workflows, processes and tracking

Practical strategies for effective virtual team management

Module 5: Mentoring and Evaluation the Team Performance Virtually

Avoid escalating disagreements that tend to arise from employees not being in the same room.

Monitor virtual work

Provide effective reviews without micro-managing or losing control of the team

Price: EGP 1,965

Enroll Now

This high energy one day program is designed to focus on the foundation communication skills: listening, asking insightful questions, and recognizing the power non-verbal communication. Participants will learn how to build rapport using simple NLP techniques such as pacing and leading which can translate into positive results. Participants will also learn how to combine voice tone, body language with language that engages others. Using a four-point communications model, participant will be able to communicate their messages more clearly, confidently and effectively

Objectives

By the end of this program you will be able to:

Communicate clearly, confidently and assertively.

Engage better with other by listening more effectively and asking insightful questions.

Use techniques to build better rapport with others.

Combine tone of voice, body language with the right language to communicate the intended message more clearly.

Use four principles to communicate with impact.

Who is the course for?

This course is aimed for professionals who wish to polish their communication skills

Duration: 4 Hours

Date & Time:

  • Sunday 26 July 2020
  • Monday 27 July 2020

From 06:30 pm till 08:30 pm

Content

Module 1: How Well Do You Communicate?

How well do you communicate?

What makes a great communicator?

Four basic principles of communication

Module 2: Use Engaging Language

Focus on behavior, not personality

Be specific

“I” messages and owning your language

Module 3: Use the Power of Questions

Controlling a conversation

Different types of questions

The questioning funnel

Module 4: Use Active Listening

Evaluate your listening skills

Listening and empathy

Active listening

How to listen better

Module 5: Use Non-Verbal Communication and Build Rapport

Importance of rapport

Matching non-verbal communication

Importance of body language

Price: EGP 925

 

Enroll Now

A successful sales manager’s job is to provide clear direction and support to his/her team that will enable them to excel and to reach their full potential. Sales managers often rise to this position from a successful career in sales. But, the skills required of a successful sales manager are quite different from the skills of a successful sales person. This is the reason many top sales people fail as sales managers. After completing this highly interactive two-day program, participants will understand the responsibilities of a successful sales manager and how it differs from the role of a sales person. Participants will explore key leadership skills that will help motivate their sales team to excellence. Additionally, participants will learn specialized sales management skills such as sales forecasting, planning, and monitoring

Objectives

By the end of this program you will be able to:

Describe the roles and responsibilities of a sales manager

Use sales plans and targeting techniques to achieve better results from sales team members

Prepare a sales forecast and a sales plan

Using assessment tools, properly observe, evaluate, and give feedback, and set performance development objectives to team members

Create an environment that motivates their sales team to perform at their best

Run more effective sales meetings and morning huddles to inspire, motivate and provide clear direction to sales team members

Who is the course for?

This course is aimed for professionals working in the field of Sales

Duration: 4 Hours

Date & Time

  • Sunday 26 July 2020
  • Monday 27 July 2020

From 06:30 pm till 08:30 pm

Content

Introduction

A Sales Management Primer

What is your job?

What does a sales manager do?

Sales manager vs. salesman

The perfect sales person

Module 1: A strategic look at sales management

Sales management: strategic or tactical

What are my Critical Success Factors (CSF’s)?

SWOT and PESTLE analysis

Module 2: Sales forecasting

What is forecasting?

Forecasting approaches

Four step process to create a sales forecast

Module 3: Sales planning

Components of a sales plan

Putting your plan together

Questions your sales plan should answer

Sales planning best practices

Sales planning skill practice

Module 4: Sales performance management

Setting sales objectives

The three step sales performance control plan

Three guidelines for sales performance evaluations

Handling the underperforming sales team member.

Module 5: Motivating your sales team

What motivates us?

Knowing your team inside out

Creating a motivating environment for your team

Motivational tips

Module 6: Running effective sales meetings.

Effective vs. badly run sales meetings

Planning your sales meeting sequence

Successful sales meeting checklist

Team Huddle vs. Team Meeting

Price: EGP 925

Enroll Now

This fun high energy call center customer excellence program combines the best in corporate training with the best in personal motivation. Throughout the program call center agents discover that it’s truly up to them to make a difference and that each call center agent is directly responsible for the success of the business. The program focuses not only on the people but also on the skills set agents need to connect better with customers and provide an exceptional customer experience. Agents learn that by empathizing, taking ownership of customer’s issues, and using customer centric strategies to solve business challenges they will create customer loyalty and build customer centric bridges,

Objectives

By the end of this program you will be able to:

Explain how their role is instrumental in delivering a high-performance customer focused environment.

List the attitudes, skills, and knowledge required to be a professional customer care representative.

Create stronger connections with customer and enhance their personal communication.

Explain the basics of customer psychology, rapport building, and adapting their communication styles for positive customer interactions.

Who is the course for?

This course is aimed for call center customer service agents

Duration: 4 Hours

Date & Time

  • Wednesday 22 July 2020
  • Thursday 23 July 2020

From 06:30 pm till 08:30 pm

Content

Introduction

Ice breaking activity

The perfect call center agent

Attitudes, skills, and knowledge

The professional call center agent skills set, mind set and customer knowledge

Module 1: The Professional Call Center Agent Mind Set

First impressions – voice recording activity

Characteristics of high performing service providers

Logic and emotion when it comes to buying or continuing to use a product or service

Module 2: The Professional Call Center Agent Skill Set

Are you an expert?

Active listening

Use the power of questions

Use best practice telephone customer care techniques

Module 3: Know Your Caller’s Personality Style

Find out your personality style

The communication styles model

Dealing with different caller personalities

Price: EGP 925

Enroll Now

Through a series of hands-on activities and key emotional intelligence concepts, this one-day training program will help participants improve their emotional intelligence skills enabling them to use emotional information from themselves and others, integrate this with their thinking for better decision making helping them to more easily get what they want from the immediate situation and from life in general. This highly interactive training program will help participants become more balanced in their thinking, feeling and doing by giving them the essential skill and mindset for proper self-awareness, self-management, self-motivation and relationship management empowering them with a choice in how they think, feel and act

Objectives

By the end of this program you will be able to:

Understand what emotional intelligence is, and how it can improve both their personal and professional life

Understand the importance of self-awareness and getting in touch and understand their feelings and emotions in developing their emotional intelligence skills

Practice techniques to self-motivate, control emotions and challenge negative thought patterns

Understand the importance of empathy and developing your social awareness for properly managing relationships with other as an emotionally intelligent person

Who is the course for?

This course is aimed for those who wish to improve their emotional intelligence skills

Duration: 6 Hours

Date & Time

  • Monday 27 July 2020
  • Tuesday 28 July 2020
  • Wednesday 29 July 2020

From 06:30 pm till 08:30 pm

Content

Module 1: An Emotional Intelligence Primer

Opening activity – Importance of emotional intelligence

What is emotional intelligence?

Daniel Goleman’s Emotional Intelligence Framework

How Emotionally Intelligent are you? – Self-Assessment

Module 2: Self-Awareness

Knowing yourself

Feelings, Moods and Emotions

The Language of Emotions

Knowing your strengths and weaknesses

Module 3: Self-Management

“Manage This” – Activity – Creating positive brain connections

“Waking up on the wrong side of the bed” – Self-Management activity

Lessons from the wizard of Oz

Self-Management techniques

Module 4: Self-Motivation

What motivates us? – Activity

Setting goals and having a plan as a motivator

Getting in “The Flow”

Module 5: Empathy

What is Empathy?

Empathy Vs Sympathy

Empathy and sensing what others feel – skill practice activity

Active empathetic listening

Module 6: Relationship Management

Getting the change, you want – Practice activities (Push/Pull, Change plan)

The building blocks for managing relationships

Ten habits of emotionally intelligent people

Price: EGP 1,385

Enroll Now

 

Small & Medium Enterprises

وصف البرنامج:

هذا البرنامج سوف يشرح أهمية الدخول (زيادة التطوير) في القطاع المصرفي للمشروعات الصغيرة والمتوسطة للبنوك في مصر، بالإضافة إلى تعلم التقنيات الرئيسية (أفضل الممارسات الدولية) وعوامل النجاح التي تحقق أرباح في القطاع المصرفي للمشروعات الصغيرة والمتوسطة. وأخيرا رسم خطة تنفيذية متضمنة تقنيات إدارة التغيير للمضي قدما في القطاع المصرفي للمشروعات الصغيرة والمتوسطة.

أهداف البرنامج:

شرح الأسباب الخمسة الرئيسية لأهمية تضمين البنوك للخدمات المصرفية المتنوعة للمشروعات الصغيرة والمتوسطة باستخدام أدوات تحليل السوق.

وصف التقنيات الرئيسية وعوامل النجاح اللازمة لنجاح الخدمات المصرفية للمشروعات الصغيرة والمتوسطة من خلال أفضل الممارسات الدولية باستخدام أدوات الخدمات المصرفية لتلك المشروعات.

تطبيق مختلف الأدوات اللازمة لبدء الخدمات المصرفية للمشروعات الصغيرة والمتوسطة في البنوك المصرية باستخدام أدوات تنفيذ تلك المشروعات.

إلى من يوجه البرنامج:

يوجه هذا البرنامج إلى المصرفيين العاملين في المشروعات الصغيرة والمتوسطة، البيع بالتجزئة، البيع للشركات وإدارات الائتمان ممن يُسند إليهم -أو سيُسند إليهم -مهام ومسئوليات تتعلق بالمشروعات الصغيرة والمتوسطة.

محتويات البرنامج:

الجزء الأول: أداة تحليل سوق المشروعات الصغيرة والمتوسطة (أسباب الدخول في/تطوير مجال الخدمات البنكية للمشروعات الصغيرة والمتوسطة)

ربحية الخدمات البنكية للمشروعات الصغيرة والمتوسطة

حجم ونمو وشرائح/قطاعات سوق المشروعات الصغيرة والمتوسطة

المنافسة

اعتبارات التوقيت

المخاطر والصعوبات

الجزء الثاني: أداة الخدمات البنكية للمشروعات الصغيرة والمتوسطة (وسائل تحقيق النجاح في مجال الخدمات البنكية للمشروعات الصغيرة والمتوسطة)

نظم العمل والأطر المنطقية

التسويق للمشروعات الصغيرة والمتوسطة (العلامة التجارية ودراسة السوق)

تطوير منتجات المشروعات الصغيرة والمتوسطة

أنواع الفروع وقنوات التوزيع

إدارة العلاقات مع العملاء (CRM)

تكنولوجيا المعلومات IT للمشروعات الصغيرة والمتوسطة

التحليل الاستراتيجي للمشروعات الصغيرة والمتوسطة

مصفوفة ترويج منتجات المشروعات الصغيرة والمتوسطة

تنظيم الخدمات البنكية للمشروعات الصغيرة والمتوسطة

هيكل العاملين في مجال الخدمات البنكية للمشروعات الصغيرة والمتوسطة

تقييم الجدارة الائتمانية

إدارة المخاطر

ربحية المنتجات والعملاء

تحفيز العاملين في مجال إقراض المشروعات الصغيرة والمتوسطة

استعراض نماذج لتطبيق أفضل الممارسات الدولية

الجزء الثالث: أدوات تطبيق الخدمات البنكية للمشروعات الصغيرة والمتوسطة

نقطة البداية: تخفيض أو زيادة حجم التوسع في المشروعات الصغيرة والمتوسطة

الاتصالات الداخلية الفعالة

ثقافة التشغيل

إدارة التغيير

إدارة التنفيذ والأطراف المعنية

سعر البرنامج: 1500 جنية

مدة البرنامج 20.5 ساعة

المواعيد من 7:00 م – 9:00 م

عدد الايام: 8

من 12– 21/7/2020

سجل الان

Information Technology

Prepare for the unexpected with our Introduction to ISO 22301 Business Continuity Management course.  Help protect your organization with a basic understanding of business continuity management aligned with ISO 22301 to provides an international best practice framework for identifying potential threats, evaluating their impact and developing capability to minimize the impact of disruption. You will learn about the key concepts of business continuity, understand the benefits of a business continuity management system and become familiar with the requirements of ISO 22301.

Objectives

By the end of this program you will be able to:

Understand the Concept of Business Continuity Management

Understand how to introduce Business Continuity to your organization

Understand ISO 22301 lifecycle

Understand how to identify the critical business functions

Identify the requirements of ISO 22301

Who is the course for?

This course is aimed for those who want to introduce ISO 22301 into their organization and are interested in business continuity, risk, quality, IT, environmental, and health and safety. In addition to consultants and auditors who are new to ISO 22301-business continuity.

Duration: 12 Hours

Date & Time

19 – 21 July 2020

Content

Business Continuity Management

What is Business Continuity Management (BCM)?

Evolution of BCM

What is a Disaster / Types of Disaster

Features Of any Disaster

How Disaster Impacts the Organization

Hidden Cost of Any Disaster

Incident Evolution

Incident Investigation

ISO 22301

Difference between Business Continuity /Disaster Recovery/Crisis Management/Risk Management

Benefits of Business Continuity Management

Business Continuity Management Lifecycle

BCM Policy

Understand How Risk can be calculated

Business Impact Analysis (BIA)

Business Impact Analysis (BIA) and How To identify Critical Business Functions

BIA Benefits / Objectives

BCM Team Roles and Responsibly

Development of a Recovery Strategies

Business Strategies / Technology

Business Continuity Plan Component  Embedding BCM Culture into organization

Many case studies and simulations will be conducted

Price: EGP 5,000

Enroll Now

Crisis Management and Communication course aims to equip participants with the necessary knowledge and skills to develop and implement a good crisis management system.

Objectives

By the end of this program you will be able to:

What is Crisis Management?

Elements of a Good Crisis Management Plan

Understand how to setting up the crisis management Team

Understand the Management role before – during & post crisis

Build an effective escalation process

Dealing with Media during crisis

Who is the course for?

This course is aimed for all staff who are involved in crisis management planning for their organizations, or personnel who will be put in ‘the front line’ if a crisis occurs.

Duration: 8 Hours

Date & Time

22 – 23 July 2020

Content

What is a Crisis

Framework for Crisis Management

Crisis Management toolbox (Escalation Table – Trigger Table – Contact Matrix – contact Book)

Crisis Management and SWOT analysis

Emotional Stages During Crisis

Monitoring of events

Detection of incidents

Assessment and evaluation of incidents

Activation of an incident response

Escalation of incidents

Post Incident review

Incidents Documentation

What is Emergency

Emergency Response plan

Evacuation Procedure

War room structure

Crisis Communication

Case Studies and crisis Simulation activity

Price: EGP 3,850

Enroll Now

This course will give you the skills to improve the organization of complicated data and use a Pivot Table to produce meaningful information from a table of information.

Objectives

By the end of this program you will be able to:

Understand the data analysis concepts

Use MS excel for data analysis

Implement what did you learn using pivot table

Who is the course for?

This course is aimed for those who wish to master pivot tables

Duration: 12 Hours

Content

What is a Pivot Table?

Find data that can be analyzed by a Pivot Table

The use of Excel Tables

Find uses and examples of PivotTables

Create a PivotTable Report

Construct a Pivot Table

Add/Remove Pivot Table Fields

Reorganize the PivotTable

Hide Rows and Columns

Work with multiple Data Areas

Modify the Pivot Table

Modify PivotTable Field Options

Drilldown on the Data Area

Use the PivotTable Options

Refresh Data

Use the Show Pages Option

Format the Report

Format PivotTable Cells

Use the AutoFormat

Use Layout Options

Group and Outline

Uses of Group and Outline

Show and Hide details

Slicers

Insert Slicers

Use slicers to filter data.

Manipulate the Data

Sort Items

Add/Remove Subtotals

Manage Totals

Change the Subtotal Function

Use Advanced Data Field Options

Use different functions in the Data Area

Use the “Show Data As” Option

Apply numeric formats to the Data Area

Multiple Consolidation Ranges

Consolidate Data use a PivotTable

Work with Consolidated Data

Calculated Items and Fields

Create Calculated Items

Create Calculated Fields

Work the Calculated Items and Fields

GetPivotData Function

Use the GetPivotData Function

Construct the function

Use PivotCharts

Create a PivotChart report

Format a PivotChart report

Lay out a PivotChart report

Work with data in a PivotChart report

Date & Time

19 – 21 July 2020, 9:00 AM – 1:00 PM

Price: EGP 1,590

Enroll Now

PMP®-certified professionals are recognized internationally for their project management skills, and certification is often listed as a requirement for candidates looking for management positions.

One of the PMP® Eligibility requirements is 35 contact hours of formal education.

The goal of this course is to provide participants with the knowledge and guidance they need to successfully complete the certification exam. Upon completion of the course.

Materials in this class are based on the A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Sixth Edition, Project Management Institute Inc., 2017.

Objectives

By the end of this program you will be able to:

  • Become familiar with PMBOK® Guide terms, definitions, and processes
  • Prepare for PMP exam
  • Apply experiential training methodology

Who is the course for?

This course is aimed for Project Manager – Project Coordinators – anyone interested in project management field.

Content

  1. Project Management Framework
  2. Project Integration Management
  3. Project Scope Management
  4. Project Schedule Management
  5. Project Cost Management
  6. Project Quality Management
  7. Project Resource Management
  8. Project Communication Management
  9. Project Risk Management
  10. Project Procurement Management
  11. Project Stakeholders Management
  12. Code of Ethics and Professional Responsibility

Course Duration:

39 Hours

Date & Time

  1. Sunday, July 26, 2020
  2. Wednesday, July 29, 2020
  3. Sunday, August 9, 2020
  4. Wednesday, August 12, 2020
  5. Sunday, August 16, 2020
  6. Wednesday, August 19, 2020
  7. Sunday, August 23, 2020
  8. Wednesday, August 26, 2020
  9. Sunday, August 30, 2020
  10. Wednesday, September 2, 2020
  11. Sunday, September 6, 2020
  12. Wednesday, September 9, 2020
  13. Sunday, September 13, 2020

6:00 PM – 9:00 PM

Price: 3950 EGP

Enroll Now

Provided in cooperation with Intuition

in E-Learning Format

Who is the course for?

All bankers in all Bank departments who seek to enhance their knowledge concerning the “hot” areas in the FinTech space at the moment.

 Content:

  • The rise of bitcoin and the blockchain technology that supports it.
  • The key challenges involved in building a distributed database (blockchain), namely transaction authorization and network consensus.
  • The potential applications of blockchain, particularly in relation to the financial sector.
  • The different types of crypto asset and the evolving issues and challenges the asset class is facing.
  • The use of initial coin offerings (ICOs) by entrepreneurs and start-ups seeking funding in the crypto space.
  • The role of data analytics and big data, with particular focus on machine learning techniques that have reinvigorated the field of data science.
  • The different types of artificial intelligence (AI) and the drivers of growth, particularly in the context of the financial sector.
  • The emergence of robo-advisors and how they are challenging the incumbent wealth management model.

Price: EGP 400

Course Duration:

2 Hours

Enroll Now

This e-learning program is non-refundable once an account is created.

TOP