The Performance and Management Development Programs training department (PMD) presents a diverse spectrum of courses and programs serving the development and progression of the Banking sector in the following areas: Business Skills, Management, Leadership, Human Resources and Marketing & Sales.

PMD aims to close training gaps through practical training solutions conducted in cooperation with leading international partners using a variety of training methodologies, tools and techniques. This includes lectures, sessions, video, role play, case studies, simulations, interactive instruction and experiential learning.

PMD’s experience and expertise in training services is unparalleled as we offer more than 60 courses/programs in Arabic and English languages through an excellent pool of qualified instructors. In addition to the instructors’ distinguished specializations, they go through a comprehensive EBI Instructional Standards and Methodology Program (ISM) training.

PMD will work with you to:

  • Identify current and future business drivers;
  • Define how success will be measured;
  • Identify gaps in the quality and quantity of training required to execute your business drivers; and
  • Address strengths and weaknesses in your current management systems and capabilities


Training Packages & Services

Leadership Excellence

  • Builds visionary, well equipped, and ready leaders for tomorrow. Courses assist leaders to explore and integrate necessary knowledge, skills, and positive attitudes in their organizational transformation and development.

Human Capital

  • Cares for the development of human resource staff and managers. Courses serve a vast range of HR process and procedures such as training, selection & recruitment, etc. to help HR experts capitalize on their human investment through talent management concepts and actions.

Revenue Power

  • The Revenue Power program is your organizational engine for generating revenues and achieving targets. Courses include extensive exercises and role play to give ample opportunities for practice.

Business Skills

  • Includes extensive range of courses featuring real-world scenarios in the daily business. Courses equip participants with the basic skills in handling business situations with autonomy and motivation.

Strategic Programs

  • Future Leaders Program
  • Emerging Leaders Program
  • Training For Employment: Principles of Banking Certificate


  • Sales Certificate for Bankers
  • Professional HR Leaders Certificate
  • The Professional Office Manager Certificate

Training Courses/Workshops

  • The Art of Negotiation and Persuasion
  • Your Leadership Journey (in cooperation with DDI)
  • Creative Problem Solving and Decision Making for Managers

In-house Training Services

  • We design and develop training solutions to meet specific organization needs such as Executive Session for Top Management, Team Dynamic Training Program, etc.


Strategic Partners